|
Minor, non-urgent problems
Response Time: 3 Days Resolution Time: 2 Weeks
Non-critical disruptions that degrade the user experience plus training issues.
Response Time: 1 Day Resolution Time: 3 Days
Problems of a critical nature rendering a key component or purpose of the software inoperable and needing to be resolved very quickly.
Emergency Support Line: 0845 0940198
|
Emergency Support Line: 0845 0940198
Support Request